Salesforce Startup Program Member

Building the delivery platforms Malaysian enterprises trust.

Cyber Lestari helps technology companies, GLCs, and government agencies close the gap between what they sell and what they deliver — powered by Salesforce.

Accepted into the Salesforce Startup Program

The Challenge

Malaysian enterprises are losing millions to the delivery gap.

The gap between what your sales team promises and what your delivery team builds is not a people problem. It's a systems problem. Most enterprises run sales on one platform, delivery on another, and support on a third — and wonder why projects go over budget.

71%

of projects fail to meet budget or deadline

92%

of failures trace back to poor scope handover

27%

average cost overrun above original budget

Our Answer

We built the product we wished existed.

Rather than build another consulting practice, we built XcelOps — Malaysia's first Salesforce-native delivery platform. It connects your sales pipeline, delivery team, and customer support in one unified operating layer.

Accepted into the Salesforce Startup Program, XcelOps is built to close the delivery gap permanently.

Salesforce Startup Program Member

Our Product

XcelOps

Deliver with certainty.

Malaysia's first Salesforce-native platform connecting Sales, Delivery, and Support in one operating layer.

Visit xcelops.cloud

What We Do

Deep expertise across the full delivery lifecycle.

Eight service lines. One integrated delivery capability.

Solution Design

End-to-end digital solutions architected to your organisation's goals and constraints.

Project Management

PRINCE2, PMBOK, and MAMPU-aligned delivery governance for complex programmes.

System Implementation

Salesforce platform deployment, configuration, and integration across all clouds.

Cybersecurity

Security assessments, compliance frameworks, and resilience planning.

Digital Transformation

Strategy-led transformation programmes connecting people, process, and technology.

Process Re-engineering

Redesigning core business processes to eliminate waste and unlock operational efficiency.

Operation Excellence

Performance frameworks, KPI systems, and continuous improvement programmes.

Enterprise Data

Data architecture, governance, and analytics platforms for enterprise decision-making.

Our Edge

Enterprise depth. Startup agility.

“Our team has delivered complex programmes across energy, infrastructure, technology, and social protection sectors in Malaysia.”

Now we've channelled that depth into a product — so every XcelOps customer gets enterprise-grade delivery infrastructure from day one.

Industry experience across

PETRONAS ecosystemTNB projectsD-Link technologyGovernment & GLCSocial protection sector
2024

Founded with a singular mission: close the delivery gap.

Get in Touch

Let's talk delivery.

Whether you're exploring XcelOps or need delivery expertise, we'd like to hear from you.

Address

D-1-6, First Floor, Block D Sekitar26 Enterprise,
Persiaran Hulu Selangor Seksyen 26,
40400 Shah Alam, Selangor, Malaysia